Help Topic: Expiry alerts

If you are the Account Administrator for your organisation you can use this feature to receive emails telling you when a journal subscription is about to expire.

To use this feature, you must be registered as an Account Administrator and have logged in. You will then see the 'Account Administrator Links' drop-down menu on the left-hand side of every page throughout the site. Click on 'Expiry Alerts'. This will take you to a page listing all your organisation's journal subscriptions. Each journal has a subscription number next to it. Clicking on the subscription number for the journal you are interested in takes you to a new page. To set up an email alert that will arrive before the subscription expires, check the 'Alert me prior to expiry' box. You can then choose how long before the expiry date you want to receive the alert by checking the appropriate box: 7 days, 14 days or 28 days.

You can also choose to receive an alert after the subscription has expired as well as - or instead of - receiving alerts prior to the expiry date. To do this, check the 'Receive alerts after expiry' box.

You can then choose who will receive the email alerts. The email address you have registered with us will automatically appear in the first 'Email Address' box. If you want to change that, just type in the email address you want it to be sent to instead. If you want the alerts to be sent to some of your colleagues as well, you can enter their email addresses in the 'Copy to Email Address' text box, separated by a comma.

When you have set up the expiry alert, click 'Update' at the bottom of the page.

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